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March 11th, 2021 04:00
Dell Precision 5820 USB-C Ubuntu 18.04 install blank screen
Hello Team,
This is the S/N -> (Service Tag Removed- TOS Violation) and we 're trying to install ubuntu 18.04 on this model after the install splash screen it goes to blank screen . we added below directives
In the grub "Install Ubuntu" prompt.
( Press 'e' ) Remove "quiet splash"
Add "nomodeset acpi=off"
Then hit "Ctrl + x "
Still no luck. Please let me know how to proceed from here. We already tried keeping acpi / nomodeset alone. Still no luck
Ubuntu 20.04 LTS no issues, it loaded smoothly.
In our environment, we having old versions of 5820 which worked before acpi/nomodeset
Than
Jay
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DELL-Jesse L
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March 11th, 2021 06:00
DELL-Jesse L
Moderator
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17.6K Posts
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March 16th, 2021 11:00
jaylinuxgeek,
Following up to see if you resolved your issue from the Ubuntu Forums? Let us know.
jaylinuxgeek
17 Posts
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April 8th, 2021 03:00
Hi I managed to get the display still crashing issue on the SSD drive
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1922904
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1922909