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2010
August 5th, 2024 07:59
Dell G15 5530 Ubuntu 24.04 LTS issues
Good afternoon. I bought the Ubuntu version of Dell G15 5530. The laptop came with Ubuntu 22.04 LTS in the factory default. https://ubuntu.com/certified/202212-31031
I tried to update it to latest version Ubuntu 24.04 LTS. After the installation, compatibility hardware problems began. There is a great temperature, the HDMI output does not work. Present issues with my (RTX4050) nVidia GN21-X2 pci (10de:28e1 1028:0bf7 ). Test all availible drivers, but not result. Attempts to turn off the laptop in Ubuntu 24.04 LTS or nux Mint 22 Cinnamon are not possible, when laptop start from battery - only a black screen and the message - error: out of memory.
The official website also no lacks any information about compatibility. We tried to install Linux Mint 22 Cinnamon Edition, the situation is identical, the drivers are missing, and the laptop is very hot. It is not possible to turn it off. When you turn it on, there is an error: out of memory.
All these errors are not present on Ubuntu 22.04 LTS or 6.0.0-1014-oem kernel
My Dell G15 5530 hardware:
Dell G15 5530 (Core i5-13450HX, RTX 4050)
This system was tested with 22.04 LTS, running the 6.0.0-1014-oem kernel.
BIOSDell Inc.: 1.15.1 (UEFI)
Audio:
nVidia 10de:2291 (10de:2291)
Intel Corp. Raptor Lake High Definition Audio Controller (8086:7a50 1028:0bf8)
Bluetooth:
Intel Corp. 8087:0026 (8087:0026)
Capture:
AVC Integrated_Webcam_HD: Integrate
Disk:
KIOXIA Corporation nvme0n1
Keyboard:
AT Translated Set 2 keyboard
Mouse:
PS/2 Generic Mouse
VEN_04F3:00 04F3:32B4 Mouse
Network:
Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (10ec:8168 10ec:0123)
Processor:
Intel Corp. 13th Gen Intel(R) Core(TM) i5-13450HX
Raid:
Intel Corp. Volume Management Device NVMe RAID Controller Intel Corporation (8086:a77f 1028:0bf8)
Touchpad:
VEN_04F3:00 04F3:32B4 Touchpad
USB:
Intel Corp. Raptor Lake USB 3.2 Gen 2x2 (20 Gb/s) XHCI Host Controller (8086:7a60 1028:0bf8)
Kingston Technology Company, Inc. SP Mobile C31 (64GB) (13fe:6300)
Video:
or my (RTX4050) nVidia GN21-X2 pci (10de:28e1 1028:0bf7 )
nVidia GN20-P0-R-K2 (10de:25ec 1028:0bf8) (RTX3050)
Intel Corp. Raptor Lake-S UHD Graphics (8086:a78b 1028:0bf8)
Wireless
Intel Corp. Raptor Lake-S PCH CNVi WiFi (8086:7a70 8086:4070)
Combination of hardware doesn't play nicely with the linux 6.9 kernel only with with 22.04 LTS, running the 6.0.0-1014-oem kernel.
How find compatible drivers?
Thanks