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July 9th, 2025 10:38
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Error code :0×80070490
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DELL-Jesse L
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July 9th, 2025 11:29
The error code 0x80070490 typically indicates a problem with Windows Updates or other system components. It often signifies a corrupted file or a component that's preventing updates or installations from completing. This error can appear during Windows Update installations, when upgrading the OS, or when installing applications from the Windows Store.
Here's a breakdown of the causes and potential solutions:
Causes:
Corrupted files or components:
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This is the most common reason. The error can arise from damage to the System Component Store or Component-Based Servicing (CBS).
Driver issues:
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Problems with drivers, especially during updates, can trigger this error.
Registry corruption:
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Incorrect or stale registry entries related to drivers or other system components can also cause the error.
SetupConfig.ini file corruption:
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This file is crucial for system setup and can cause issues if corrupted or malformed.
Internet connection problems:
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While less frequent, issues with your internet connection can sometimes be a factor.
Antivirus interference:
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In some cases, antivirus software may mistakenly flag necessary files as malicious, causing the error.
Solutions:
Run the Windows Update Troubleshooter: This built-in tool can automatically detect and fix common update problems.
Check for Windows Updates: Make sure your system is fully updated, as missing updates can sometimes cause conflicts.
Check your Internet connection: Ensure you have a stable and reliable internet connection.
Restart the Windows Metadata Service: This service is related to Windows Update and might need a restart.
Reset the Windows Store cache: Use wsreset.exe in the Run dialog box to clear the store's cache.
Run System File Checker (SFC) /scannow: This tool scans for and repairs corrupted system files.
Disable antivirus temporarily: If you suspect your antivirus is interfering, try temporarily disabling it and see if that resolves the issue.
Consider a system restore: If other solutions fail, restoring your system to a previous state might help.
Power cycle the device: Shut down the computer completely and restart it after a few minutes.
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.