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July 3rd, 2025 15:15

my dell latitude 7410 2 in 1 laptop lost touch screen and can not use dell pro plus active pen

last night i tried to install wacom on my device and since then i cant touch the screen and cant use it but i removed wacom from the device but the problem was not fixed then i reinstalled the whole system but the problem was not fixed according to my friends my problem is due to missing intel IO driver but i don't know which driver is missing and i don't know how to install i need your help!!!!

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July 7th, 2025 11:28

Click here for resolving touch screen issues with your laptop.

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Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.

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