Unsolved

1 Rookie

 • 

11 Posts

30

March 14th, 2026 07:56

Latitude E6420 XFR Toughbook

Hello, here's the issue I'm having.  My current screen, which happens to be a touch screen, has gotten all purple and drippy to the point where only half of it is readable.  Now, there are plenty of these toughbooks that are in fantastic shape for sale on Ebay, but the uncertainty of whether or not the laptop I receive has a screen which is on the verge of also dying is leading me towards replacing the screen on my current XFR.  I would hate to spend $500 on a different XFR on Ebay only to have the same problem occur in a couple of months.  So I'm now looking for this same touch screen, which obviously isn't available on Dell, so I'm left to find it on Ebay as well.
What I have found is that no one has the touch screen version of it, only the non touch screen.  So I'm left to guess.  Are they swappable?  
What are my options??
Thanks for any help anyone can give me.
Service tag number: <To protect you, your private information was removed from public view. All private data was saved to your private Case. DELL-Admin>

10 Elder

 • 

30.8K Posts

March 14th, 2026 11:09

While they should be interchangeable, remember that these are on the order of 15 years old -- so there are no guarantees of longevity.  The systems have exceeded their design life by a factor of three, regardless of what you buy.

Top