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November 1st, 2025 12:16

Latitude 7420, webcam not working

I have Dell 7420 i7 11gen 32gb 512ssd. My webcam is not working giving error code 0xA00F4244. I have tried all possible setting test but nothing work for me. 

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3 Apprentice

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1K Posts

November 1st, 2025 13:06

Hi

Try...

  • Press Windows + I to open Settings > Privacy > Camera.

  • Ensure camera access is turned on for the device and apps.

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November 1st, 2025 13:31

@anne_droid​ i have already tried thiese things including laptop device manager add hardware generic webcam. But nothing working for me 

10 Elder

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29.6K Posts

November 1st, 2025 17:15

Did it once work, and no longer does - or is this a new to you system you haven't tried?  Note that these are available new with a camera-delete option -- if you haven't had the cam working before, you may want to check the original configuration of the system by service tag at dell.com/support to make sure the system has a camera.

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