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April 12th, 2026 12:36
Laptop screen
I have a Latitude 15 that the touchscreen stopped working and I have some white blocks on the left side and middle of the screen. I've tried removing drivers and touchscreen and re-installing with no change. Any ideas? Thanks.



captclick
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April 12th, 2026 19:23
@DELL-Daniel V I ran the system test and all was fine. I went into bios and touchscreen was enabled but still not working. I will order screen and see if that fixes the problems. Thanks for your help.
ejn63
10 Elder
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30.8K Posts
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April 12th, 2026 13:27
Run a screen diagnostic by holding the D key through powerup. Do the same faults show on the test screens?
What model Latitude (E5430, 7440, etc.)?
captclick
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April 12th, 2026 15:39
@ejn63 The blocks do not show up during the test screens. It's a Dell Latitude 5580.
DELL-Daniel V
Community Manager
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223 Posts
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April 12th, 2026 18:58
@captclick If the blocks are not appearing during the LCD self test, then that would typically be an indication that the LCD is in working order. This sort of distortion may then be related to a GPU failure. However, since the touchscreen is also not functional, I'd lean more towards an LCD issue. I'd recommend trying out the following steps:
If still unresolved after updates and the touchscreen fails preboot, feel free to reach out to the out of warranty teams for a possible LCD repair quote.