Start a Conversation

Solved!

Go to Solution

1 Rookie

 • 

2 Posts

196

April 11th, 2025 11:31

How to enable USB legacy support

I am trying to run some ancient software. It only supports USB 2.0 or lower, however Latitude E5570 has only USB 3.0 ports. I found online that there is an option called USB legacy support that should make those ports act as if they were 2.0. But I don't know where that option is. Can anyone help me?

2 Intern

 • 

210 Posts

April 11th, 2025 12:15

@Playrix​ 

I just checked with my 5470. No USB Legacy support :-(

What you can do in this case:
grab a docking station like this one. Docking Stations are equipped with USB 2.0 AND 3.0.
Dont know where you are located, but you will find a docking station around your place.


2 Intern

 • 

210 Posts

April 11th, 2025 11:57

@Playrix 

look for an USB port without the "SS" mark. "SS" is for "SuperSpeed" -> USB 3.0

You can activate USB legacy support at  your BIOS settings. To do so, press F2 when the Dell Logo shows up at boot time.

HTH

Peter

1 Rookie

 • 

2 Posts

April 11th, 2025 12:06

@petermuss​ Thank you for your help, but the thing is I don't know where is that option in the bios settings. I should also mention that all the USB ports are marked SS. But thank you for your response anyway!

No Events found!

Top