Unsolved
1 Rookie
•
1 Message
0
17
June 19th, 2025 06:34
cellular
i have a dell laptop which has sim in it when i plug the sim properly in it the internet doesn't work and the cellular data is turned off and unable to make it on since it is inactive help me to fix it
No Events found!
DELL-Jesse L
Moderator
•
17.6K Posts
0
June 19th, 2025 07:14
What is the computer model and the OS installed?
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.
petermuss
2 Intern
•
210 Posts
0
June 19th, 2025 08:45
@Addissu
"ihaveadelllaptopwhichhassiminitwheniplugthesimproperlyinittheinternetdoesn'tworkandthecellulardataisturnedoffandunabletomakeitonsinceitisinactivehelpmetofixit"
1) Always the same: grab a new keyboard with "." on it and USE that key!
2) "I have a Dell Laptop" - nice, but do you want us to guess what Model?
3) boot to BIOS using F2 at DELL boot logo and make sure, that a WWAN (not WLAN!!) card is installed
4) make sure that WWAN is activated at BIOS
5) download latest driver cab or exe for your system and install all drivers
6) use DELL Command | Update if you prefer to have your drivers installed automatically
Post results
Peter
(edited)