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March 10th, 2025 16:14

Resolving Bluetooth "Error Code 54" on Dell Laptops


Original discussion: Bluetooth error code 54


Bluetooth Error Code 54 typically indicates a driver or hardware communication issue. This guide walks you through several steps to resolve it.

1. Run Bluetooth Troubleshooter

  • Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters.
  • Select Bluetooth > Run the troubleshooter.

💡 This step may automatically resolve the issue or provide useful diagnostics.

2. Update Bluetooth Drivers

Outdated or corrupted drivers are a common cause of Error Code 54.

Visit Dell’s official support site to find drivers specific to your system: Dell Drivers & Downloads

💡 Use your Service Tagor let Dell auto-detect your system to ensure you're downloading the correct Bluetooth driver.

3. Disable and Re-enable USB Root Hub (USB 3.0)

This step helps reset the USB controller that may be interfering with Bluetooth.

  1. Press Windows + X and select Device Manager.
  2. Click View > Devices by Type.
  3. Scroll down and expand Universal Serial Bus controllers.
  4. Locate USB Root Hub (USB 3.0).
  5. Right-click it and choose Disable device.
  6. Wait a few seconds, then right-click again and choose Enable device.

⚠️ If you don’t see the “Disable” option, ensure you're selecting the correct device. Some systems may only show “Uninstall.” In that case, try restarting after uninstalling, or skip this step.

4. Restart Bluetooth Services

  1. Press Windows + R, type services.msc, and press Enter.
  2. Locate these services:
    • Bluetooth Support Service
    • Bluetooth Audio Gateway Service
    • Bluetooth User Support Service
  3. Right-click each and select Restart.


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