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September 11th, 2025 20:06

Fix Brightness Control Not Working on Dell Laptops and Desktops (Windows 11/10)

On some Dell systems, the brightness slider in Windows settings may not adjust screen brightness. This can occur after Windows updates or driver changes and is usually resolved by updating system components.

 

Error Indicators

  • Brightness slider in Windows Display Settings does not change brightness
  • Brightness hotkeys (Fn keys) have no effect
  • No hardware errors detected in Dell diagnostics

 

Possible Causes

  • Outdated or corrupted BIOS or graphics drivers
  • Missing Intel Management Engine Driver
  • Monitor driver issues
  • Incomplete Dell On-Screen Display utility installation

 

Instructions for Resolution

Important: Always back up your data before making system changes.


1. Update BIOS and Graphics Drivers

  • Go to Dell Support and enter your Service Tag.
  • Download and install the latest BIOS and graphics drivers.
  • Restart the system twice to ensure updates apply.

 2. Install Intel Management Engine Driver

  • Download the latest Intel Management Engine Driver from Intel’s official site.
  • Install and reboot.

 3. Reinstall Monitor Driver

  • Open Device Manager → Expand Monitors.
  • Right-click and select Uninstall device, then reboot.

4. Check Graphics Control Panel

  • Open Intel Graphics Command Center or NVIDIA Control Panel.
  • Verify brightness settings and apply changes if available.

 

Additional Notes

  • If the issue persists, run Dell diagnostics (F12 at boot) or contact Dell Support.
  • In rare cases, a clean Windows reinstall may be required.

 

References

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