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July 17th, 2007 16:00

pink lines running vertically on screen.

I have an Inspiron 9300 laptop less than 2yrs old.  Last week a vertical pink line appeared running across the entire screen.  Now last night a second vertical pink line appeared.  The lines are constant appearing as soon as the computer is started and across all open windows.  Is there anything I can do to fix this or is this the beginning of the end for the screen?
 
Thank You,
           Brian

9 Legend

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87.5K Posts

July 17th, 2007 16:00

The screen must be replaced - fortunately it's an issue Dell is covering even out of warranty.

Call.

4 Posts

July 18th, 2007 02:00

so just to clarify even though my warranty is over i can still send it in and get it fixed?

9 Legend

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87.5K Posts

July 18th, 2007 09:00

Yes. You will need to call Dell Support first.

1 Message

July 25th, 2007 20:00

i've called tech support on this issue 2 times so far and no one seems to know what i'm talking about. they keep transferring to me out-of-warranty support and they transfer me back to tech support. it's quite frustrating.

1 Message

July 26th, 2007 03:00

I had 5 vertical lines of different colors on my 9200. I did get a hold of Dell and they fixed it free of charge. However, I've had the computer back for only a week and the lines are reappearing.
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