Attention Node due to a neverending Mediascan Job

Hi all, this is my first post, since I need support about an Isilon Node in Attention Status.

A mediascan Job failed to start, after a previous one failed to complete.

Some possibly useful logs.

 

Critical Events:
Time LNN Event
--------------- ---- -------------------------------------------------------
03/22 03:29:31 4 Scheduled job MediaScan willnot be started as schedu...

Cluster Job Status:

Running jobs:
Job Impact Pri Policy Phase Run Time
-------------------------- ------ --- ---------- ----- ----------
MediaScan[5087] Low 8 LOW 1/8 7d 7:37

No paused or waiting jobs.

Failed jobs:
Job Phase Run Time End Time
-------------------------- ----- ---------- ---------------
MediaScan[4998] 1/8 17d 3:28 03/22 03:29:03

Can you support me to understand which is the best practice to understand if Technical Support is required, or if I can solve by myself?