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April 2nd, 2025 01:50
Wireless mouse wheels keep "dying"
Do a lot of people have issues with the scroll wheels on the mouse that is part of the Dell Pro Wireless Keyboard and Mouse combo (KM5221W)? I'm on my 2nd one and the scroll wheel AGAIN has stopped catching after only a few months.
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DELL-Jesse L
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April 2nd, 2025 05:16
Clean the mouse. Most modern mice no longer have rollers that need to be cleaned, so the scroll wheel is the only mechanical part. It's the piece prone to attracting dirt, dust, and food particles. These slip in through the cracks on the side of the wheel and can lead to the mouse scroll wheel not working.