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June 17th, 2025 10:43

wireless keyboard and mouse not working

We had purchase wireless keyboard and mouse in Feb-25 but mouse srcoll not working when we go to shop they will suggest to online complaint .

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678 Posts

June 17th, 2025 10:52

Hi

The Warranty / Guarantee is normally with the seller of the Goods, IE: the SHOP.

Please can you confirm the Make Model and OS, along with any configuration details like touch screen, backlit keyboard, SFF or tower etc etc.

Have there been any updates to the system?

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June 17th, 2025 10:58

MODEL NO-KM3322W 

S NO-CN-04WJ8P-LO300-48T-B212-A07

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678 Posts

June 17th, 2025 11:08

@NARAYAN PRATAP​ 

Hi

Here is an appropriate page...

https://www.dell.com/support/product-details/en-uk/product/dell-wir-kybrd-mouse-km3322w/overview

I had hoped for the computer system and OS it is linked to info as well.

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