Unsolved
1 Rookie
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25 Posts
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18
July 11th, 2025 16:16
Why are some support requests being imediately deleted and are inaccessible immediately after posting?
Hi
I need urgent help on an overheating notebook, an Inspiron 15 5570, but right after posting yesterday the post was inacessible. I tried another post, whose content I had luckily copied, same story.
I went to an older post "Just installed a new battery, fully charged it, but notebook shuts down if I remove power cable" I had made and requested a regular poster, "ejn6, 10 Elder", who helped me, then what was going on. He normally reaponds within hours. No response a day later.
Today, about 9 hours ago, local time, did the same. Again, post was gone shortly after, with 404 error message.
Again I went to a recent post "Who to contact?" responded to by a regular poster "DELL-Chris M" and asked what was going, no response as of now.
It seems original posts aré all being gotten rid of and so not sure this will stay.
What is going on and how can mortals be able to ask for help, with posts being deleted?
I can see countless posts made yesterday and today and so, SOME people are going through!!!!
This is what is left of all 3 posts I have made, since yesterday:
404
The page could not be found or you don't have permission to view it.
The resource that you are attempting to access does not exist or you don't have the necessary permissions to view it.
Make sure the address is correct and that the page hasn't moved.
Please contact your administrator if you think this is a mistake.
anne_droid
3 Apprentice
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649 Posts
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July 11th, 2025 18:37
So what is the underlying problem?
kontiki78
1 Rookie
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25 Posts
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July 14th, 2025 07:51
@anne_droid
Thank you for asking.
Someone responded to my question in a separate post I had made, assuming earlier posts had been deleted. I was surprised to hear from "DELL-Chris M Community Manager" that none of the posts had been deleted, but had been flagged by AI for moderation.
I made an appeal to him, that like in all other community forums, the poster be alerted that the post is awaiting moderation and be at least accessible under their profile to prevent unnecessary frustration and duplicate posts, which also get flagged as not all users know why their posts are vanishing. The forum programmers or administrator can certainly do something about that.
My issue was about chronic overheating, inspite of taking all recommended necessary measures like cleaning vents, recently re-applying the thermal paste, etc. "ejn63, 10 Elder" suggested it might have something to do with the ageing parts of the Inspiron 15 5570 itself from around 2018 and the increased resource demands of Win 11 & other programs.
Any thoughts on this?
Kind regards
anne_droid
3 Apprentice
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649 Posts
0
July 14th, 2025 10:24
Hi
I have nothing better to offer than @ejn63 suggests.
""In summary, Linux tends to run cooler than Windows 11 because it uses system resources more efficiently, resulting in less heat and longer battery life on the same hardware.""
In Windows 11, many background programs are unnecessary for typical use and can be disabled to improve performance and reduce resource consumption. Common unnecessary background processes and apps you can safely disable or uninstall include:
Copilot
Dev Home
Family
Feedback Hub
Game Bar
Maps
Microsoft Teams
Microsoft To Do
Mixed Reality Portal
MSN News / News
OneNote
Microsoft 365 apps (if not used)
People
Phone Link
Xbox
OneDrive (if not syncing)
Microsoft Edge (if you use a different browser, Edge often runs in the background)
Weather app
Other pre-installed Microsoft apps you do not use.
To disable these background apps, you can:
Go to Settings > Apps > Installed apps.
Find the app, click the three-dot menu, select Advanced options, and under Background app permissions, set Let this app run in background to Never.
Additionally, you can reduce background processes by:
Using Task Manager (Ctrl+Shift+Esc) to end unnecessary third-party background processes. Avoid ending essential Windows services to prevent system instability.
Disabling unnecessary startup apps via Task Manager's Startup tab.
Using tools like MSConfig or Services Management to disable unwanted third-party services.
Uninstalling unused apps completely using third-party uninstallers for thorough removal.
Be cautious when disabling or ending processes; focus on non-Microsoft and clearly unnecessary apps to avoid system issues. Windows Defender and core system processes should generally remain enabled unless you have specific reasons and understand the risks.
This approach can help reduce the number of background processes significantly, freeing up RAM and CPU resources on Windows 11.