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March 8th, 2025 12:35
Unable to log in
Just bought a new laptop Inspiron 14 2 in 1. In trying to log back in I keep getting error message stating password is incorrect, which is where I am stuck. Not a good feeling when I am unable use a brand new laptop.
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Chino de Oro
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8.1K Posts
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March 8th, 2025 14:40
If it's a Windows log-in password, follow this instructions for reset a forgotten Microsoft account password.
https://support.microsoft.com/en-us/account-billing/reset-a-forgotten-microsoft-account-password-eff4f067-5042-c1a3-fe72-b04d60556c37
If it's BIOS password, BIOS passwords cannot be recovered. You will need to contact Dell Technical Support to obtain a password release code. The password release code is based on the unique password prompt that is generated using information from your Dell laptop.