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May 8th, 2025 18:27
Touchpad not working
It's been around 8 months since i bought my dell g15 and I used to clean its touchpad with a wet cloth(almost dry) to remove the grease and dirt from it until recently it stopped working suddenly. My pointer wasn't showing up and my touchpad totally stopped working it's like the system stopped recognizing the touchpad. But after restarting my laptop it started working again until it became more frequent and i had to factory reset my laptop. Everything worked fine for 2 days until it happened again. Please help me fix this issue.
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DELL-Jesse L
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May 9th, 2025 05:49
Click here for information resolving touchpad issues.
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.
Lutay
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49 Posts
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May 9th, 2025 10:25
Once please check driver. Outdated drivers can be the problem. If driver is outdated, updating the drivers by using Windows Update or Device Manager. You can use driver updater software if you are not technically sound good. Driver updater tool easily updates outdated driver.
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