1 Rookie
•
25 Posts
0
341
July 19th, 2023 15:00
There is no TPM available
After a little stroll on Google I noticed a caution icon on my Windows Security icon on the task bar. I opened it up and it read.
Device Security There is no TPM available. Please check your BIOS settings.
A google search on how to check my BIOS settings was not helpful. I can't even find if this computer is supposed to have TPM.
This computer is running Windows 11. It's the first time I've seen this caution.
Thanks for any thoughts,
Rick
No Events found!
ejn63
10 Elder
•
28.7K Posts
0
July 20th, 2023 03:00
If you're not aware, Windows 11 has CPU and TPM requirements that this system is far too old to support. It must have been installed by bypassing the CPU check.
Bottom line: this model dates from 2012. Even if it has a TPM, it will not be recent enough to support Windows 11 -- and the CPU in it is likewise unsupported.
Microsoft has publicly stated that it may update Windows 11 to enforce those requirements -- the appearance of the error you're seeing, if recent, may just be the opening act in that play.
JOcean
9 Legend
•
12.6K Posts
0
July 19th, 2023 20:00
What is the exact model number of your system? On some systems the BIOS setting may be PTT and this Dell support page has more information.
flp2mm
1 Rookie
•
25 Posts
0
July 20th, 2023 03:00
flp2mm
1 Rookie
•
25 Posts
0
July 20th, 2023 03:00
It's a 5423 14z.
Which brings up another question. When I clicked start a discussion I was asked for the service tag number which I filled in and it found details of my computer. I thought that info was some how attached to my request for help ?
flp2mm
1 Rookie
•
25 Posts
0
July 20th, 2023 07:00
Thanks. Makes sense to me.