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April 14th, 2025 13:58

shutting down unexpectedly

Inspiron 15 3511

Inspiron 15 3511

the laptop is shutting down at any time unexpectedly and is not turning on by holding the power button, it is turning on by plugging in the charger. kindly help me with this situation.

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28.7K Posts

April 14th, 2025 14:13

Unplug the system and remove the base cover.  Disconnect the battery from the mainboard and hold the power button for 30 sec.  Reassemble and see if that clears the issue.

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