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95 Posts

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May 6th, 2025 11:16

re-installed supportassist.

Last week, I reinstalled the latest release of SupportAssist and the first thing I noticed was no updates.

My BIOS was at 1.35 but I was fully aware, thanks to windows update that 1.36 was available and yet this was not made available to me via SupportAssist.

Can anyone explain why this happens, since it must surely be a critical update?

Thanks

Community Manager

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2.7K Posts

May 7th, 2025 22:11

Sometimes there can be some lag between the two/different timings etc.. For BIOS and driver updates, you can also check here: Dell Support page, once you input the system's Service Tag it should show the latest updates available for the system.

Also, after entering the Service Tag you can filter it to just BIOS or other categories (depending what update you're looking for etc.). 

1 Rookie

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95 Posts

May 8th, 2025 10:55

Mmmmm. Is there any way to filter out the ones I need i.e that are not Installed to make it easier?

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