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July 2nd, 2025 21:50
power adapter
can you help me resolve this issue.
my laptop doesn't recognize the wattage nor the type of the AC power adapter
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Unsolved
1 Rookie
•
1 Message
0
14
July 2nd, 2025 21:50
can you help me resolve this issue.
my laptop doesn't recognize the wattage nor the type of the AC power adapter
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ejn63
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28.6K Posts
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July 2nd, 2025 22:22
The usual cause is a faulty DC plug on the adapter (replace with a new OEM Dell adapter) or a faulty DC jack (usually but not always replaceable).
You'll need to provide the system model number (Inspiron 3501, 3593 etc) for a more definitive answer. It would also help to know whether or not the adapter, battery or both are not properly detected in system setup (F2 at powerup to check).