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May 13th, 2025 03:45
nvidia 3060 video card problems
My Dell G15's 3060 Nvidia GPU seemed to have died about 10 days ago. I tried some different diagnostics which did not resolve anything. When I checked Device Manager it didn't show up in the Display section. It only showed up when I checked hidden devices and it was disabled. I went into properties and in the general tab and under device status it said, "Currently, this hardware device is not connected to the computer (code 45). To fix the problem, reconnect this device to the computer." Now, today I turned on my computer and it is now working again. I was even able to play an online FPS game. Then when I quit the game to desktop the video card crashed again. I just turned it on 10 minutes ago and it's working again. Any help would be appreciated.
vivekkrsolanki
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3 Posts
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May 13th, 2025 12:43
It sounds like your NVIDIA RTX 3060 GPU is intermittently failing to initialize, which can happen due to:
Possible Causes which in think causing problem -
Hardware-level issue (loose GPU connection, failing VRAM, thermal damage)
Driver conflict (especially with integrated GPU switching)
Power delivery issue (power throttling or motherboard fault)
Overheating/thermal throttling (it dies when under GPU load, e.g. gaming)
Faulty BIOS/EC firmware or an incomplete update
For Solution you can try-
Run Dell Diagnostics
Restart the laptop → Press F12 → Select Diagnostics
Pay close attention to the GPU/memory/power results
BIOS & Firmware Updates
Check Dell's support site for:
BIOS
EC (Embedded Controller) firmware
GPU firmware updates
Clean GPU Drivers Completely
Use DDU (Display Driver Uninstaller):
Boot into Safe Mode
Use DDU to completely remove all NVIDIA drivers
Reboot and reinstall the latest NVIDIA Game Ready Driver for the RTX 3060 from the NVIDIA website