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3 Posts
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14
July 22nd, 2025 09:20
No "Support Assist OS Recovery" option on my Inspiron 14
Hi All, I'm stuck. I lost access to Win 11 installation on my Inspiron 14 5418. I wanted to do a factory reset and found the article below.
But then rude surprise came. There's "BIOS setup" available in the "One Time Boot Settings" menu, "Diagnostics", "BIOS update" etc, but no "Support Assist OS Recovery". I simply have 5 options instead of 6.
How come? What can I do?
No access to Windows just to remind you...
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ejn63
10 Elder
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28.6K Posts
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July 22nd, 2025 10:50
Download the Windows media creation tool and prepare a bootable Windows 11 flash drive.
https://www.microsoft.com/en-us/software-download/windows11
This system is about five years old - there are many possibilities that could explain why there's no factory recovery left on it.