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1 Rookie
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10 Posts
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13
June 13th, 2025 18:32
New ssd error
Hi guys can anyone help I have dell g15 5510 laptop it has two ssd slots so I bought a 1tb ssd for the second slot but now when I am downloading anything on the new ssd and charging the laptop at the same time it just restart and when it's getting Onn it shows Hard Drive- Drive error detected. Alert! Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating
range. Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate a potential hard drive problem.
It didn't used to happen it started happening after I got the new ssd I went to the shop and told the person about it he put a new ssd but still error persists. Please help
anne_droid
3 Apprentice
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681 Posts
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June 14th, 2025 10:42
Hi
You have not given any real details about the product you bought, EG:
Crucial P510 1TB PCIe Gen5 NVMe M.2 SSD
CT1000P510SSD8
Configuration ID: CT25892167
Speed: Reads/writes up to 11,000/9,500MB/s • 1TB PCIe® 5.0 NVMe™ M.2 2280 • Compatible with laptops & desktop PCs
and what the existing one is.
M.2 2230/2280 solid-state drive
PCIe Gen3 x4 NVMe
Up to 2 TB
(edited)
SoloKing1912
1 Rookie
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10 Posts
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June 14th, 2025 11:55
@anne_droid KBG50ZNS1T02 NVMe KIOXIA_ 1024GB
anne_droid
3 Apprentice
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681 Posts
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June 15th, 2025 09:55
@SoloKing1912
My thoughts are overheating.
Is the thermal shield correctly placed/fitted?