Unsolved
1 Rookie
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4 Posts
0
63
March 30th, 2026 09:22
Need help, my laptop is now completely dead only 15 months old
- Laptop suddenly shut down
- Now completely dead
- No LED when plugged in
- Tried power drain (30 seconds)
- Device only slightly out of warranty (~4 months)
- Normal usage, no damage
It had frequent blue screens since day one, I thought windows 11 was the problem.
Now completely dead, and our of warranty, what can I do?


ejn63
10 Elder
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30.8K Posts
1
March 30th, 2026 10:18
Assuming that means out of warranty, you can either have Dell provide a repair cost estimate or take the system to a local repair shop for theirs.
anne_droid
6 Professor
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1.4K Posts
1
March 30th, 2026 12:12
Hi
DELL-Daniel V
Community Manager
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223 Posts
1
March 30th, 2026 13:20
Feel free to refer to the following video and article for no power troubleshooting:
No Power Troubleshooting Video
No Power Troubleshooting Article
The best things to try out will be the hard reset with the battery removed, MBIST, RAM/SSD removal, and the RTC reset.
Youngz
1 Rookie
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4 Posts
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March 30th, 2026 13:22
@anne_droid thanks, will try with my dead parrot. Really should know that before ...
Tesla1856
8 Wizard
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17.5K Posts
1
March 30th, 2026 15:49
You don't mention what laptop model you have.
But since Dell has decided that run-batteries don't need to pop-off or latch-on any more
- AND -
They provide no secret (often pin hole) EC-Reset button
... it's virtually impossible for owners to do a proper "dead parrot" reset like the laptops of yester-year.
Youngz
1 Rookie
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4 Posts
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March 30th, 2026 21:14
@Tesla1856
Mine is Dell Inspiron 15 3520, is there any hope ?