Need help logging into my laptop

If you've forgotten your Windows password and/or PIN, you'll need to use the Microsoft account password recovery process to reset it. This involves using security questions, email addresses, or phone numbers linked to your Microsoft account to verify your identity and then set a new password or PIN.

1. Start the Reset Process: 
On the Windows login screen, you'll usually see options like "I forgot my password" or "Sign-in options".
Choose the appropriate option to initiate the password recovery process.
2. Verify Your Identity: 
Microsoft will guide you through a verification process, which might involve:
Responding to security questions you previously set up.
Receiving a verification code sent to your email or phone number.
3. Reset Your Password or PIN: 
Once your identity is verified, you'll be able to reset your Windows password or PIN.
Follow the on-screen instructions to create a new password or PIN.

To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.  Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.