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AshwiniAsha

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June 17th, 2025 02:46

My laptop showing Like Fixing(c) stage 1: 0%(3190 of 1341184); Total: 0% 82:06:10

Why this happened please  resolve my problems

DELL-Jesse L

Moderator

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17.6K Posts

June 17th, 2025 05:18

If your Dell laptop is showing "Fixing (C:) Stage 1" and the progress is stuck at 0%, it means the system is performing a disk check (CHKDSK) on your C: drive, and it's encountering an issue. This can happen due to various reasons like improper shutdowns, power failures, or issues with the hard drive itself. 
Here's what you can do:
  1. Be patient: CHKDSK can take a long time, especially if there are significant errors or bad sectors on the drive. It's best to let it run and see if it eventually finishes.
  2. Do not interrupt the process: Interrupting a disk check can potentially cause more damage to the file system or even data loss.
  3. Check the hard drive activity light: If the hard drive light is still flashing periodically, it suggests that the process is still running, even though the on-screen percentage isn't changing.
  4. Consider a hard drive issue: If the process remains stuck for an unusually long time (hours or even days, as noted in some user reports), it could indicate a failing hard drive. In this case, you might consider backing up your data if possible and replacing the hard drive. 
If you suspect a hardware issue with the hard drive, you can run Dell's built-in diagnostics:
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.  Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.

(edited)

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