Mouse is not working

A mouse cursor moving on its own can be frustrating. It's often caused by dirt on the mouse sensor, touchpad issues, outdated drivers, or even background applications. To fix it, try cleaning the mouse and touchpad, updating drivers, adjusting touchpad sensitivity, or checking for conflicting software. 

To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.  Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.