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September 3rd, 2023 16:48
Mouse flickering issue for Inspiron 16 5620
The day I purchased this laptop I started getting issue of mouse flickering.My touchpad got replaced 2 time , 1 time motherboard & 3 time fresh windows installation with usb bootable.From 1 year I am facing the same issue but still dell is not able to help me.I am very frustrated with the support dell is providing.The service is very pathetic.Please if you can't give a fix you should replace the laptop
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lax.cha29
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September 4th, 2023 14:10
I contacted dell support after replacement of internal part like motherboard, mousepad, I requested them to replace the unit. Per Dell policy they are going to replace with refurnished laptop. This is pretty disappointing as I brought new laptop. I am not happy with the dell service,
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