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March 12th, 2026 18:02

Microsoft Office Related

Microsoft Office (including MS Word) came pre-installed on my Dell laptop and was working properly before. Recently, I reset my PC, and after the reset the Office applications are no longer activated and are asking me to purchase a subscription. I contacted Microsoft support, and they informed me that since the Office license was an OEM license that came with the device, I need to contact Dell support to help reactivate it on my laptop. I would appreciate your assistance in restoring or reactivating the pre-installed Office license on my device. Thank you.

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30.8K Posts

March 12th, 2026 19:17

What version of Office and what model system?  If the system is old enough, the version of Office is likely out of support.

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