Dell GHN (Get Help Now) chat technical support must verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Service Tag with them. Once verified, they will troubleshoot with you. This all must be done prior to any service.
ejn63
10 Elder
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28.6K Posts
0
July 25th, 2025 11:44
If the system is under warranty, call Dell.
If it's not, a new OEM AC adapter would be the first thing to try.
DELL-Chris M
Community Manager
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56.8K Posts
0
July 26th, 2025 15:36
Dell GHN (Get Help Now) chat technical support must verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Service Tag with them. Once verified, they will troubleshoot with you. This all must be done prior to any service.