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February 22nd, 2026 06:47
Kb5077181 stopped DHCP
I have an Inspiron 7490. Since the KB5077181 security update last week I have had no internet. The Adaptor says “not operational” in settings, but in Device manager is says “device is working properly.” I have uninstalled the update. I have rolled back the adapter driver. I have tried everything Microsoft has suggested. Can Dell help?


anne_droid
6 Professor
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1.4K Posts
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February 22nd, 2026 11:42
Hi
Try a few of these commands.........................
Post back results and further questions please.
ping 127.0.0.1 & ping 13.107.4.52
ping 192.168.0.1 & ping 192.168.1.1
getmac & netsh interface ip show interface
netsh wlan show interfaces & netsh lan show interfaces
powershell Get-NetConnectionProfile
netsh wlan show drivers & powershell get-netadapter
ipconfig /all
msinfo32
netsh int ipv4 reset reset.log
netsh winsock reset catalog
ipconfig /release
ipconfig /renew
Gauldl
1 Rookie
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3 Posts
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February 23rd, 2026 04:54
netsh int ipv4 reset reset.log "failed, access denied"
netsh winsock reset catalog was successful
ipconfig /release "the cannot be performed on WiFi while its media is disconnected"
anne_droid
6 Professor
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1.4K Posts
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February 23rd, 2026 10:58
Hi
Some commands may want to be run as admin.
netsh wlan show drivers
netsh wlan show interfaces
Gauldl
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February 24th, 2026 02:03
Thanks for your help Anne. These commands have shown the wireless LAN adapter and local area connection have media disconnected. Same for bluetooth. The drivers are there but the state is disconnected.
anne_droid
6 Professor
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1.4K Posts
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February 24th, 2026 11:23
Hi
Hope this helps..........
Run as administrator.
First, identify your interface name (e.g., "Ethernet", "Wi-Fi").
Set Static IP and Gateway
Replace
"InterfaceName"(use quotes if spaces),IP,SubnetMask(e.g., 255.255.255.0),
Gateway, and optionalmetric(default 1).This disables DHCP for IP and sets manual values.
Set Static DNS
Primary DNS (index=1), then add secondary.
Revert to DHCP
To resume automatic DHCP for IP and DNS: