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November 25th, 2024 16:29
Inspiron 5505 Screen flashes on/off - MS Explorer won't load
We purchased the laptop in 2021 as a Windows 10 machine. It did a Windows 11 update automatically about 6 months later. A couple weeks ago it did an automatic update and now the machine does not function properly. The logon screen comes up just fine that shows there is no hardware issue. However, when I log on, the desktop flashes on and off. The taskbar never loads.
I booted to the BIOS and let it do a hardware check and it reports no errors.
Is there a way to roll-back the recent MS update or do I have to try to restore to Day-1 from the micro SD card I created with Acronis?
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AL_in_GA
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January 13th, 2025 00:44
OK. I thinks this is resolved.
Restart and press F10 repeatedly. The machine enters a diagnostic mode. The ONLY route that would work for me was a reinstallation of Windows "from your machine". I had tried reinstalling from the internet (a MS site?) but the laptop couldn't connect to my home network. Perhaps there was also an issue with the wifi drivers.
ann_droid
2 Intern
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508 Posts
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November 26th, 2024 11:45
Hi
Ctrl + Alt + Shift + Win + B
is a keyboard shortcut that restarts the graphics driver in Windows.Allegedly.
According to the search results, the keyboard shortcut to restart the graphics driver on Windows 10 and 11 is:
Win + Ctrl + Shift + B
The internet is so helpful.
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In Windows 11, the “Last Known Good Configuration” (LKGC) option is not available by default. However, you can still use the built-in recovery options to roll back to a previous state. Here’s a step-by-step guide:
Method 1: Using the Windows Recovery Environment (WinRE)
Method 2: Using the Settings App
Important Notes:
Additional Tips:
Remember to always create regular system backups and keep your Windows 11 installation media handy in case you need to perform a clean install or repair your system.
AL_in_GA
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January 2nd, 2025 00:22
@ann_droid - - I cannot access the BIOS functions on this machine. Are we sure that it's with the graphics driver? Yes, the screen blinks, but I can open the Task Manager and THAT does not blink on/off.
ann_droid
2 Intern
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508 Posts
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January 2nd, 2025 12:14
Hi
I do not know, just throwing out some possible avenues to fix or eliminate issues.
AL_in_GA
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96 Posts
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January 12th, 2025 16:06
Circling back to the laptop this morning.
When I open the Task Manager (does NOT blink), I see that Explorer.exe is switching between Running and Suspended.
I don't believe this issue can be resolved remotely. I think it will have to go back to Dell. How is that accomplished?