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July 4th, 2025 09:23
Inspiron 5425 - fTPM Enabled in BIOS, but TPM Not Detected in Windows
Laptop Model: Dell Inspiron 5425
Issue: On startup I see an error, screenshot below
I have selected Y and the laptop just restart and brings me back to the same screen.
I have Firmware TPM and Secure Boot enabled. Its a laptop that is 2+ years old. The issue has been there for 3-4 months now.
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DELL-Jesse L
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July 8th, 2025 07:10
Click here to troubleshoot and resolve TPM issues.
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.