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June 20th, 2025 22:42
Inspiron 16 5640, Bluetooth doesn't work, speakers are messed up
Bluetooth doesn't work. Speakers are messed up. Now it says there's no printer driver, when I just printed a couple days ago. Every time it updates it gets more and more messed up. Paid $1700 for a laptop I cant even use. Got nowhere with technical support, everything they tried made matters worse until i just hung up bc they would not let me speak to a supervisor. I want them to take the laptop back and either repair it or replace it.
<Moving to the correct Inspiron Laptops board. Profanity is not allowed. Purchased 8 months/7 days ago on October 15, 2024 so a refund is not possible. You will need to troubleshoot with GHN (Get Help Now) support agents. DELL-Admin>
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ejn63
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28.7K Posts
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June 21st, 2025 11:03
If the system is less than 30 days old, call and ask for a refund.
If it's older than that, a warranty repair is the only option, and then only if a hardware issue is demonstrated.