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372
September 20th, 2023 17:18
Inspiron 16 5620, Touchscreen not working after Windows 11 update
I have a Dell inspiron 16 5620. Just after this last windows update, my touchscreen stopped working? HID compliant touch screen missing from Device Manager.
Reg Model P117F
Reg Type No. P117F005
Please help
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ejn63
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28.7K Posts
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September 20th, 2023 19:13
First thing to try is uninstalling whatever update was applied, and reboot the system. Does that restore functionality to the touchscreen?
countrygirl312
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September 20th, 2023 19:52
it worked. I hope Microsoft will not install it again!
Anitaaaa
1 Message
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October 6th, 2023 12:01
What update did you need to unistall?
countrygirl312
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November 13th, 2023 17:22
There last one. IT's not working again. it says Currently, this hardware device is not connected to the computer. (Code 45)". if that helps. I don't know what the code means.
countrygirl312
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November 16th, 2023 17:14
@ejn63
No, I looked at Device Manager and looked under hidden and it's not there.
Does Dell have the touch Screen to download since it came with my laptop?