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June 12th, 2025 01:33
Inspiron 15 3530 screen issues
I get blackscreen now and then, and at different times of the day each time it happens.
I shut down my computer daily, and resetting the graphics drivers using (Ctrl+Shift+Windows+B) doesn't help.
A quick scan doesn't show any viruses, and performing a full scan takes over 10 hours, which I don't have the time for. I also believe I did a boot scan, which returned nothing.
It's getting annoying now. How do I fix this?
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DELL-Jesse L
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June 12th, 2025 05:52
A frequent black screen on your laptop can be caused by various factors, including software issues, driver problems, or even hardware malfunctions. Troubleshooting steps may include adjusting brightness, checking connections, performing a hard reset, and updating drivers or Windows.
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.
hello im cool
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June 12th, 2025 21:26
@DELL-Jesse L I should probably mention that I just performed a driver update yesterday using Support Assist.
Also, the black screens usually only last under 20 seconds, though there was one instance where it lasted over a minute, and I did shut the computer down during that incident.