Inspiron 15 3511, hinge problem

It's built to sell for the price it did in 2021 -- just like every other budget consumer-grade notebook on the market.

It is not possible to build a robust notebook for the $500 this system sold for.

If they cannot give a good product at a low price then they should not give a weak product either. The buyers think that if it is Dell's product then it must be good, how would they know that he has chosen Dell and is using it. 🫡

Seems to be a common problem with some laptops these days with loads of DIY fix videos out there.  I think the manufactures should take note.  If they can't afford to supply robust mechanical components with their laptops they should at least make sure the springs in the hinges are not set so tight.  Some major retailers (UK) who provide laptop repair services won't even entertain hinge repairs.  It doesn't instill confidence in the consumer.

Sorry I wrote wrong model no. This is the correct model that has bad quality building, Inspiron 15 3511

@ejn63​ In my case the machine was only just out of its warranty period.  That's not acceptable as far as I'm concerned.  The retailer who I purchased from went through the motions with regards to repairs but refunded my repair deposit because they were unable to carry it out.  Eventually I had to repair the laptop myself with some JB weld as seen on a YouTube video and set the hinge springs slightly looser so as not to hit further down the line.  This model comes up time and time again in these repair videos.  Not having a pop at Dell because other brands  are just as guilty.  The quality of all laptop brands seems to have taken a tumble. It doesn't seem much of and ask that a laptop lid hinge mechanism, a major component of a laptop, should stand the test of time.  I didn't throw my laptop around with undue care so from my point of view it's a design flaw.  I do appreciate where you are coming from with regards to premium and budget laptops.  It's a shame because apart from that issue the laptop performs decently.

Let me show you image and decide its building quality.

Those photos show a lot of corrosion on the metal suggesting the cause of the metal failure

It's the plastic housing where the tiny metal nuts sit they become stressed and break away.  The top picture shows this clearly as the plastic is still attached to the nuts.  For this type of set up the spring hinges in my opinion are set too tight.  They can be loosened by turning the nut on the hinge mechanism.  Obviously, you don't want the laptop lid too loose but set too tight places undue stress on the plastic housing hence why it breaks away from its intended home.  It's only through experience why I understand Man_ish's angst.

Unhelpful comments hinting that people should have purchased a more premium product are just insulting and rude.