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13 Posts

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April 25th, 2025 19:26

Inspiron 13 5378 2-in-1, no Network connection

Randomly I’m unable to connect to the Internet nor hotspot via my phone.

laptop was working totally fine yesterday afternoon, however in the evening magically it has been disconnected from the network

initially I thought laptop was in flight mode, however that’s not the case

I’ve tried everything, but seems as though some functions are randomly missing 

1 Rookie

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13 Posts

April 25th, 2025 19:27

I’m not even able to upload pics on this forums also which is strange:

”Failed to upload image! Please try again”

10 Elder

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28.7K Posts

April 25th, 2025 21:18

System model?  Inspiron 3501, etc.?

Does the wifi driver appear in the control panel?

What model wifi card does the system have?

What updates or changes have been recently applied?

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13 Posts

April 28th, 2025 12:09

Inspiron 13 5378 2-in-1

wifi driver doesn’t appear in the control panel - neither can I connect via hotspot on my phone

last update was on the 10/04/2025, however the laptop was working totally fine after this

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13 Posts

April 28th, 2025 12:12

Taskbar doesn’t give an indication laptop is connected to WIFI

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13 Posts

April 28th, 2025 12:13

I keep getting errors when trying to add pictures of my screen to this chat

10 Elder

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28.7K Posts

April 28th, 2025 12:40

It won't, until you take the system out of flight/airplane mode.  In that mode, wifi is disabled.

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13 Posts

April 28th, 2025 13:14

Update from me, I’m able to connect via Ethernet and not via wifi. 

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13 Posts

April 28th, 2025 13:55

I'm having to connect via Ethernet to the Internet since Wifi is not an option which can be selected - nor can i connect via Hotspot

I've uninstalled the Wifi Drivers, however now unable to reinstall it due to an error message attached

(edited)

10 Elder

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28.7K Posts

April 28th, 2025 13:55

See above.  Your system is in flight/airplane mode.  In that mode, wifi is disabled.

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13 Posts

April 28th, 2025 14:20

100% flight mode is off this is the bizzare concern.  I’ve checked a number of times already - not sure why suddenly the WiFi card is disconnected 

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