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7 Posts
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51
December 29th, 2023 19:56
Inspirion 15, 3000 Video messed up, lines, but can see part of the screen. Hard to get into setup to try repair
Inspirion 15 3000 I can see part of the screen, but part has vertical and horizontal lines? I can see the clock, almost impossible to shut down. They use to shut down by holding the power button down about 10 seconds. Doesn't seem to work. Tried the power/shift, windows f12 when restarting with no luck? Any help would be appreciated very much. I tried posting a video, but Dell doesn't allows it. I think you get the idea. I am going to try and see if I can get the HDMI (I think it has one) this is a friend of mine. Thanks again Bruce
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ejn63
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28.7K Posts
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December 29th, 2023 20:08
The screen is cracked -- it needs to be replaced. Look at the impact spot just the the left of center at the top of the screen -- the crack radiates from there.
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brucefl024b31
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January 6th, 2024 02:22
@ejn63 Thanks, you are right lol It is not really funny, but if I had taken a closer look at it rather than going through diagnostics it was staring my in the face. Well, he has two choices hook it up to another monitor with HDMI or buy a new screen and they don't come cheaply. If it was mine I would, but not sure what he paid for. Yet for $55. and up without a touchscreen; I would not be too sure. Thanks again Bruce