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July 8th, 2025 16:41

how to solve this;

the ac power adapter wattage and type cannot be determined. the battery may not charge

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28.6K Posts

July 8th, 2025 16:51

The two most common causes are a damaged plug (try another OEM Dell AC adapter) or a damaged DC jack.

If you need part references, post the full model number of the system --i.e., Inspiron 3501, 5579, etc.).

 

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