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September 12th, 2025 05:07

Hinge issue in laptop 15 Inspiron

The day before yesterday,  my hinge got broken when I was about to close the display panel along with hinges issue, a black thing I don't no exam name that was holding my LCD but now remove from its place. I can't open my laptop now above 30 degree due to hinge problem I think my display panel got locked by broken hinges, apart from it due to hinges issue I can't open therefore I am able to see properly whether screen damaged or not, in nut shell hinges creates major issues.

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17.7K Posts

September 12th, 2025 07:22

Click here for information on the Dell Hinge Policy.

To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.  Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.

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217 Posts

September 12th, 2025 11:20

Well you can do the following:

  • Stop forcing the screen open beyond 30°. That’s why it feels locked.

  • Check Warranty/Support:

    • If your Dell Inspiron is still under warranty, don’t attempt self-repair — Dell usually replaces the entire back panel with hinges.

    • If out of warranty, a local repair shop or Dell service center can replace the hinge assembly.

  • Parts Replacement Needed:

    • Likely parts: Hinge set + LCD back cover (and sometimes bezel).

    • For Inspiron models, hinges and covers are often sold as kits online (Amazon/eBay or Dell parts store).

  • Temporary Workaround (if you must use it before repair):

    • Connect to an external monitor via HDMI.

    • Use keyboard & mouse so you don’t need to open the lid fully.

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September 12th, 2025 11:31

@GauravSyst​ , yeah, my laptop is under warranty, I have purchased it on 13 April 2025, and within 6 months I faced this issue,very bad experience with brand new laptop. Let's see how long will it takes to resolve my issue. 

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