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February 15th, 2021 01:00

G7, faulty from day one

My Dell G7 came faulty from day one and DELL is refusing to admit failure, convincing me that PC is fine. This is my last laptop from Dell, I will never buy anything else from them, and customer support is the another story. Both laptops died in 6 months and motherboard was dead for just using a chrome.

Moderator

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27.6K Posts

February 15th, 2021 19:00

We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.

Moderator

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27.6K Posts

February 16th, 2021 08:00

Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.

Moderator

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27.6K Posts

February 19th, 2021 10:00

Hi there, We want to make sure your system is working fine and hence following up. Having said that, we do not want to disturb you with numerous messages. We will wait to hear from you to continue the conversation.

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