Unsolved

1 Rookie

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2 Posts

13

October 29th, 2025 12:11

G3 can't see any HDD

Hi, got a G3 that suddenly died on me. Everything was fine and decided to try to install UBUNTU for a giggle.

Installation was going fine until it was time to create the partitions. Once UBUNTU had gone through the various options I went ahead and said apply. At that point the machine just died on me. From there I could not do anything.

In the Bios it no longer sees the  M2 drive, although diagnostics say nothing wrong with it and it is there. I have tried the recovery options from DELL and nothing. I have also put in an old SATA drive and it can't even see it.

I have tried with SATA and RAID, nothing. 

Various instlalaitons of win11 and ubuntu, nothing see's the drives. The drives are not listed in BIOS. 

Any ideas before I bin this thing

10 Elder

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29.6K Posts

October 29th, 2025 12:45

Need the full model number to answer completely (G3 3579, etc.).

Chances are the boot media isn't setup with IRST drivers.  If you have the option to disable IRST and enable AHCI (older models do, newer ones do not), that's one solution.  That's done in setup (F2 at powerup).

3 Apprentice

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1K Posts

October 29th, 2025 17:48

Hi

The usual thing is that Windows did not shut down "cleanly" and the system is in a "dirty" state.

The internet says... To fix a "dirty partition" after Windows did not shut down cleanly, run the built-in CHKDSK tool on the affected drive (often C:). 

Which is fine if you can access the thing.

To fix a "dirty partition" after Windows did not shut down cleanly and you want to use GParted, you typically need to reset the NTFS 'dirty bit' before GParted (or Linux) can make changes to the partition.

Which mirrors your attempt at an install that borked when it was time to write to the partition.

Turn off anything that says Fast Boot or Quick Boot.

Wipe the entire drive, including the Boot Loader partition.

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