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mr.glitch

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May 25th, 2025 19:55

G15 5330, AWCC won't start after update, "System Still Booting Up" loop

I'm having same issue but my I have Dell G15 5330 Win 11 Home, I tried everything yet still it shows the same UI. It's like about month to pass yet I didn't found solution this problem.

This post was created from this comment on different post

DELL-Nat M

Community Manager

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3.2K Posts

May 26th, 2025 12:41

Hello everyone,

If you're experiencing an issue when installing or launching Alienware Command Center and see the following error message: "Something went wrong. System still booting up. Not to worry! Wait a few minutes and try again."

This issue can be resolved by updating SupportAssist on your system to version 4.8.2 or later.

How to Update SupportAssist:

Option 1: Automatic Update

  • Ensure your computer is connected to the internet.
  • SupportAssist should automatically update to version 4.8.2 within a few minutes.

Option 2: Manual Download

  • If the automatic update does not occur, you can manually download the latest version from Dell’s official site:
    SupportAssist for Home PCs

After updating, try launching Alienware Command Center again. The issue should be resolved.

If you continue to experience problems, we recommend contacting technical support by clicking “Get Help Now” at the bottom right corner of this page.

Read more: Alienware Command Center Version 6.6.14.0 Installation Issues on the Dell G15 5530 and G16 7630

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