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July 7th, 2025 17:03
Failed BIOS update - Black screen - Dell G15 5155 Ryzen edition
I'm lost
Got a BIOS update through Dell support assist. After download and installation, when it tried to reboot, I'm assuming something went wrong and now it's stuck on a black screen.
No splash screen, fans spinning, keyboard backlight is on, caps lock on but unresponsive.
Sometimes I get 3-4 lights from battery LED.
I tried to remove battery and hold power button. Tried to access BIOS recovery through Ctrl+Esc still nothing. Tried connecting a new display, no signal. This model doesn't have a CMOS battery as well.
Anyone has an idea on how to solve this?
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ejn63
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July 7th, 2025 17:12
Start here
https://www.dell.com/support/kbdoc/en-us/000132453/how-to-recover-the-bios-on-a-dell-computer-or-tablet