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1 Rookie

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4 Posts

100

November 14th, 2024 13:28

Eligibility for Windows 11 upgrade?

I purchased two model 7391 2-1 laptops in 2020. As of now, neither has gotten notifications for a free upgrade to Windows 11. They pass the suitability test for the hardware. I contacted tech support and they couldn’t help, saying I should call MS. I don’t want to download that OS and get stuck with a bill. Does anyone know if that would happen or does the W11 install just pick up the Dell key without problem?

10 Elder

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28.7K Posts

November 14th, 2024 17:06

The system should be eligible for the upgrade -- you can download a copy from Microsoft and install it manually.

9 Legend

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12.6K Posts

November 14th, 2024 17:30

@ejn63 is spot on, you qualify for the upgrade and that would be at no charge. The download page can be found at MS here.

1 Rookie

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4 Posts

November 14th, 2024 19:50

Will it warn me beforehand if it’s not covered?

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