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March 28th, 2025 16:01

Driver downloads from Dell Support show as complete but are the wrong file size.

Inspiron 3671

Inspiron 3671

When downloading large driver files directly from the driver details page, files are sometimes a much smaller file size.  They show complete in the browser. They look like a proper .exe file, but are incomplete, and do not work.  After several tries I get the correct file size.  This has happened on different Inspiron model laptops.  Chrome and Edge browser.  After clearing browsing data.  Latest time happened on Inspiron 7300 2-in-1. Driver was Realtek-High-Definition-Audio-Driver_KKY25_WIN_6.0.9517.1_A84.EXE. File Size: 583.93 MB.  First try was 86.0 MB, second was 92.0 MB, third try was correct.  I checked the MD5 hashfile on each download and the third one was correct. The results are as follows:

C:\Users\_______>certutil -hashfile "C:\Users\_______\Downloads\Realtek-High-Definition-Audio-Driver_KKY25_WIN_6.0.9517.1_A84.EXE" MD5
MD5 hash of C:\Users\_______\Downloads\Realtek-High-Definition-Audio-Driver_KKY25_WIN_6.0.9517.1_A84.EXE:
e527d4737c1fa0b03a62abc365c48fe7
CertUtil: -hashfile command completed successfully.

C:\Users\_______>certutil -hashfile "C:\Users\_______\Downloads\Realtek-High-Definition-Audio-Driver_KKY25_WIN_6.0.9517.1_A84 (1).EXE" MD5
MD5 hash of C:\Users\_______\Downloads\Realtek-High-Definition-Audio-Driver_KKY25_WIN_6.0.9517.1_A84 (1).EXE:
2dc3f4c94f4398616cc204a50c3ba5bc
CertUtil: -hashfile command completed successfully.

C:\Users\_______>certutil -hashfile "C:\Users\_______\Downloads\Realtek-High-Definition-Audio-Driver_KKY25_WIN_6.0.9517.1_A84 (2).EXE" MD5
MD5 hash of C:\Users\_______\Downloads\Realtek-High-Definition-Audio-Driver_KKY25_WIN_6.0.9517.1_A84 (2).EXE:
d66e304095db4afa3fbe453dbef34a68
CertUtil: -hashfile command completed successfully.

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