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April 19th, 2025 07:00

Doesn’t turn on

I left my laptop unused for 3 days and now it doesn’t turn on , it only shows the xps sign after i put in the charger and keeps repeating the sign. 

Community Manager

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1K Posts

April 19th, 2025 07:00

Hello! Thank you for reaching out to us. I am your Dell-Cares contact for order related queries. Unfortunately, our customer service is currently unavailable. We are available Monday through Friday. Please reach out to us on any of these days and we will be glad to assist you. Thanks for being a loyal Dell Technologies customer.

3 Apprentice

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684 Posts

April 19th, 2025 10:51

Hi

Make, Model and OS could help.

Have you tried a Hard Reset?

https://www.dell.com/support/kbdoc/en-uk/000139016/how-to-perform-hard-reset

Although 3 days without power may have drained the main battery, and I would suggest (if there is no warranty issue and you feel capable) of disconnecting the main battery and any CMOS coin cell battery. 

Apply power.

Post any Pictures of the screen that you can please.

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